2.16.2012

Ignorance is NOT bliss

Another one I have to get out of my system..
A complaint letter from a patient. We all knew it was coming. The patient had been deemed a pain in the butt. The nursing staff had warned me about how difficult it was to deal with said patient. There were two bits in the patient's complaint letter that irks the hell out of me. This patient is demanding and ignorant at the same time, leading to the formulation of some pretty stupid sounding complaints.

Like how the patient got moved out of ICU on a Sunday and wasn't seen for *gasp* two whole days!! Bullshit. An intern saw this patient on Monday. Yes, an intern. Fresh out of med school. A doctor nonetheless. I saw this patient Tuesday. Worked my butt off and didn't leave hospital until just past 2300h just to speak to this patient and address the concerns voiced. Then drove an hour's drive back to come back AND SEE THE SAME PATIENT AGAIN THE NEXT MORNING. So wtf is this complaint of this patient about? Doctors don't see all their patients daily over the weekend unless they are sick. Newsflash to ignorant-patient!

And the sarcastic bit about "are you confused, because I'm confused!" when I FINALLY clarified who her attending doctor was after two days of chasing down consultants and registrars and answered her bloody question. She gets her answer, then QUESTIONS IT?! WTF.

It's people like these that make me want to rant and rave and cuss at the world, and pad my already-unhealthy levels of cynicism.  Ungrateful ignorant bitch.

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