10.28.2011

morons

I really really need to get this off my chest, especially before my night shift starts.
Am already cranky for not being able to sleep through this afternoon in preparation for the next few nights, and for having an awful dream where I met someone in-dream I really didn't want to see and then I wake up to find idiots in my inbox.

The medical admin where I currently work really need to get their act together. I've never come across a more incompetent team (despite having only worked long-term with three previous teams - one during university, the others up in Sydney).

I have been working at this hospital since mid-January this year. We're now nearing the end of October and I get an email saying "I have been advised that you have not been to see the staff at the Occupational Medicine Unit at The Canberra Hospital on Level 10 for your immunisation/vaccination screening." You're joking right? It took you until now? I went away for 8 weeks early on during the year and got my little vaccination card after getting verification of my immunization status. But, no, that doesn't count because we're in a frickin' different state that really doesn't have much going on  for it except that someone decided a while back to cordon off an area of New South Wales and declare it the capital territory. To be honest, I completely forgot about immunization. I vaguely remember attempting to do the right thing and seek them out, until I shortly gave up trying. Seriously, they open for two hours a day - from 1.30 - 3.30pm and then you need to go to another clinic for them to be happy you don't have TB. That clinic's not much better, opening between 12 and 3pm. What planet did these people come from!? Do they honestly believe that doctors who are hauling ass around the hospital trying to work have time to go up during their measly opening hours so they can shuffle some paper around? Especially surgeons?

And then there's that mandatory training of a new x-ray machine that the operating theaters are getting. You gotta know, this mass email telling us we all had to attend included everyone from registars to bosses from both orthopedics and plastics. The first email came out early August, telling us training sessions would be either Sept 8th or Sept 22 during bloody working hours: 2 - 4pm! Again, what planet did these people come from?! So a boss emailed, saying they'd rather come back Saturday and get the thing over and done with in one shot without having to worry that we were losing precious allocated theater time. After 2 more emails hounding for us to reply and sign up because training couldn't proceed unless there are 10 or more people (or what? you lose money? why does it matter if this is all mandatory for us anyway?), we get an email four days before the rescheduled session to say it's been cancelled. We have since had three more reschedulings and several emails in between to nag us of the new training dates. Why? Because they couldn't get their act together. The first two times, rescheduling happened because the bloody x-ray machine hadn't physically arrived. The last, was because they couldn't get it "commissioned" in time, whatever that means. Seriously?! Eleven emails since August and they still couldn't get it together.

And don't get me started on the horrible rostering, or their lack of responsibility.. or the fact that they somehow "forgot" to give the IT department a list of all new incoming doctors at the beginning of the year and therefore, none of us had passwords issued for immediate use on our first day of work. They're here to support us - bullshit! They told one consultant colleague of mine they would pay for his relocation costs, seeing that he was shifting all his stuff from overseas to here. He arrived, they stuck him in accommodation for only 6 weeks because his contract is for a year (and not 6 months, so apparently they're not obliged to provide him with accommodation) and then refused to pay for relocation costs because "it was never promised." Sorry, there's just so much wrong with this place.. I'm really really looking forward to leaving and have already started counting down the days. I don't know how anyone who has worked here before had anything good to say about it. Personally, all the consultants I've met have just smirked and skirted the issue about their previous stints here - and that's not even taking the awful medical admin into account.

And with that, off to night shift a little less angsty. =)

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